Rupashree Baral

Purpose: The purpose of this study is to decipher the role of culture in determining knowledge-hiding tendencies of individuals. This study attempts to understand the different strategic factors (SFs) engendering knowledge hiding, model it and finally estimate the driving and dependency potency of these factors in two different cultural contexts – occidental and oriental. Design/methodology/approach: The authors undertook content analysis of the pertinent literature to trace out the antecedents. These SFs engendering knowledge hiding were later modeled using total interpretive structural modeling (TISM) with the aid of R programming language and consequently subjected to Matriced’ Impacts Croise’s Multiplication Appliquée a un Classement (MICMAC) analysis to categorize these factors into: autonomous, depending, linkage and driving. Findings: The analysis establishes personality traits as a common driving factor engendering knowledge hiding in both the cultural contexts. Emotional intelligence is a key driving factor in an occidental cultural context whereas interpersonal distrust drives knowledge hiding in an oriental cultural setting. The task in hand, its uncertainty and complexity are the other critical factors causing knowledge hiding in the oriental cultural context. Practical implications: The study suggests organizations in the occidental setting to streamline their recruitment policy, giving due importance to the personality traits and emotional quotient of individuals. As task uncertainty and complexity are the critical driving factors in the oriental context, the organizations should undertake a delicate balancing act between reducing risk, removing uncertainty and progressing. Originality/value: To the best of the authors’ knowledge, this is probably the first-ever attempt to apply comprehensive TISM and MICMAC on knowledge hiding, which characterizes the antecedents of knowledge hiding in two opposite cultural contexts and thereby offers to provide the required impetus for further research on the influence of culture in knowledge-hiding behavior.

Purpose: The nature of knowledge and the way it is assimilated do play a vital role in influencing knowledge sharing tendencies. These specific factors coupled with the ineffectiveness of the intrinsic knowledge management system point towards an inherent knowledge hiding tendency that exists within every organization. Knowledge hiding is established as an intentional attempt to hide knowledge when it is requested. In the recent past, scholars have investigated the factors causing hiding of the task-related knowledge. However, there is still no clear understanding of the strategic factors that lead to knowledge hiding in organizations and which of these factors are the most critical ones. The purpose of this paper is to identify the most critical strategic factors that cause knowledge hiding in different contexts. Design/methodology/approach: This research study tries to identify these factors from the literature, corroborate it with industry experts and model the same with the aid of total interpretive structural modelling. This is followed by Matrice d'Impacts Croises Multiplication Appliquée a un Classement and sensitivity analysis, which determines the unique driving factors and their powers, which vary based on industry sectors and years of work experience. Findings: This study found out that knowledge hiding behaviour is more pronounced in the initial years of an individual within the organization and similarly in the final years of an individual within the organization. In a period in between both these, there are no critical driving factors that infuse knowledge hiding. Originality/value: This is one of the first comprehensive research studies that unravel the dynamic nature of the strategic factors engendering knowledge hiding across two different dimensions, namely, industry sectors and work-experience of individuals. This study categorically aims to aid the management in bringing out necessary interventions to curb the menace of knowledge hiding.

Purpose: This paper examines the ethical dilemmas of a multi-dimensional contributor and end-user in the world of knowledge management by underscoring the different techniques of knowledge hiding observed in practice. Design/methodology/approach: We categorize the ethical issues into identity, ownership, privacy, and reputation. We also analyze the different knowledge hiding techniques organizations can use to provide privacy to their contributors. Findings: To help organizations better understand how to implement knowledge hiding, we present a new typology: the Heptagon Model. Originality/value: This manuscript provides a practice-oriented overview of the key knowledge hiding techniques. This overview provides the reader with an introduction to techniques used in an emerging and vital construct.

Purpose: The purpose of this research study is to determine the ways in which employees’ personal power-expert and referent power influences their knowledge sharing and hiding behaviour. There are hardly any studies that have investigated the effects of employee power and expectations regarding the consequences of divulging knowledge. In this study, the authors investigate whether expected gains and losses in employee personal power influence employees’ willingness to participate in knowledge transfer. Design/methodology/approach: The authors adopted a two-wave survey design and collected critical data from 288 employees of knowledge-intensive industries identified through online techno-groups, such as Stack Exchange. In the first wave, out of the total, 192 knowledge workers attended the follow-up survey. The authors apply polynomial regression followed by surface response analysis to establish the effects of any discrepancy between the current levels of employees’ personal power and their expected levels if they divulge their unique critical knowledge. Findings: The authors find out that employees having relatively strong personal power are more likely to share knowledge, and the expected losses in power are categorically associated with a reduced intention to share knowledge. The authors also observed an increased knowledge hiding with expected losses in power. Surprisingly, the authors find that these established negative outcomes are also specifically associated with the expected gains in personal power. Research limitations/implications: The most significant contribution of this study is to establish that power plays an important but complex role in determining the employees’ participation in knowledge transfer activities. The authors specifically conclude that the optimal scenario for knowledge sharing is one in which the employees’ contributions are fairly valued and their reputation is not expected to change because of knowledge sharing. Originality/value: To the best of the authors’ knowledge, this study is one of the first comprehensive studies that link power to both sharing and hiding of knowledge. This study is also unique in terms of its investigation of the effects of any discrepancy between current levels of employees’ personal power and their expected levels if they share or hide their unique critical knowledge. Thus, this research study is a unique contribution in terms of what and why of an untouched area in the entire knowledge management literature with a special focus on knowledge sharing and hiding.

Purpose: There are always ways of giving answers without actually giving them. This is highly visible across different organizations these days. When the emphasis is on openness and knowledge sharing, there is an equivalent construct which takes up a totally different position known as knowledge hiding. The purpose of this paper is to decipher this novel construct knowledge hiding and to understand how unique and different it is from other prominent organizational behaviors. Design/methodology/approach: The paper draws from published literature on knowledge hiding research to illustrate the uniqueness of the construct within organizational contexts and possible knowledge management strategies. Findings: The paper dissects the construct knowledge hiding in organizations, illustrates how different it is from other prominent organizational behaviors, identifies the strategic factors engendering knowledge hiding, and warrants the effective addressal of the same. Practical implications: The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/value: The most critical element in the knowledge management process is not to facilitate knowledge sharing rather prevent inherent knowledge hiding. This paper attempts to address different dimensions of knowledge hiding and how to properly understand, analyze, and master the construct of knowledge hiding for organizational benefit.