Publication: The impact of individual information privacy and personalization on online buying behavior: An experimental study
Date
21-06-2017
Authors
Mathew, Saji K.
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Abstract
We study the relationship between web personalization and individual information privacy on the customer's online buying behavior. Following a laboratory experiment we tested the differences for number of clicks and number of products added to cart with respect to two factors, namely Web Personalization and Information privacy related to a product. Our results show significant mean differences with respect to clicks and number of products added to the cart for privacy and non privacy products.
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Keywords
E-commerce, Individual online privacy concern, Online Buying behavior, Web personalization