Impact of ICT infrastructure capability on E-governance performance: proposing an analytical framework

The impact of IT infrastructure capability on the performance of a firm has been addressed quite sufficiently in the past literature but how these factors when coupled together to study the impact on E-Governance performance is yet to garner the main focus of attention. Effective E-Government readiness is characterised by efficient deployment of ICT infrastructure capability and the same has been recognized worldwide in the various studies on EGovernment. A two phased study was proposed to meet the objectives defined for this research. This paper describes the work completed in the first phase. In the first phase of the study, an exploratory study was conducted to identify, articulate and contextualize variables extracted from literature survey and field survey. Finally, based on the exploratory study, the author’s work lays the groundwork for the development of a conceptual framework along with suggested methodology for understanding how ICT infrastructure capability affects E-Governance performance and direction for future work.